Philips Roku TV No Sound [Fixed 2023]

Is there anything more frustrating than settling in for a movie night, hitting play, and then… silence? It has happened to all of us at some point. Your Philips Roku TV, your loyal companion through countless binge-watching sessions, suddenly decides to go mute.

You frantically press the volume buttons on the remote, check the cables, and even whisper some words of encouragement to the TV, but nothing appears to work. Discover effective troubleshooting solutions for Philips Roku TV no sound issues.

There are several common reasons why your Philips Roku TV might have no sound, and more often than not, you can fix them yourself with patience and know-how.

Troubleshooting Philips Roku TV No Sound 

Ensure your TV is unplugged from the power source. This is a safety precaution to avoid electrical mishaps when addressing the TV’s audio issues. We’ll start with the basics before correcting problems. Often, the solution is obvious, but we miss it when irritated.

Check the Remote Control

It may seem too obvious, but the first thing to do is check your remote control. Is it accidentally on mute? We’re often so engrossed in the TV show that we hit the mute button without realizing it. Give that mute button a tap and see if your sound returns.

Volume Settings

While this one may be clearer, it’s worth noting. TV volume should be raised. Press the volume button on your TV to increase volume. Try pressing the remote volume up many times.

External Devices

Use external devices like gaming consoles or Blu-ray players to ensure they’re correctly connected and powered on. Sometimes, these devices can temporarily hijack the audio output from your TV.

Troubleshooting Sound Issues

Some common issues and solutions will be discussed below.

HDMI Connection Issues

HDMI Cable

Many modern TVs, including Philips Roku TVs, use HDMI cables to transmit audio and video. A loose or damaged HDMI cable can lead to sound problems.

  • Always plug HDMI wires in both ends.
  • Connect your TV to another HDMI port.
  • Swap out the HDMI cable for a known working one.

Incorrect Input Source

Sometimes, the issue isn’t with the TV but the input source. Ensure you’ve chosen the proper input source for your plugged device.

  • Use the TV’s remote to switch between HDMI1, HDMI2, etc., until you hear sound.
  • Ensure your device is turned on and can send sound to the TV.

Audio Settings

Roku Remote with Philips Roku audio settings

Your Philips Roku TV has various audio settings that can affect sound output.

  • Navigate to the TV’s settings menu and verify the audio output settings. Ensure it’s set to the TV’s built-in speakers or the correct external audio device (soundbar, receiver, etc.).
  • Experiment with different audio modes like “Standard,” “Movie,” or “Music” to see if any of them restore sound.
  • Dive into advanced audio settings, such as equalizers or surround sound options, and ensure they’re configured correctly.

Software Updates

roku tv update menu with remote

Sound problems can occasionally arise due to software glitches.

  • Check for software updates for your Philips Roku TV. Manufacturers often release updates to fix bugs and improve performance.
  • Try restarting your TV. Please turn it off, unplug, wait a few minutes, plug it back in, and power it on.

Factory Reset (As a Last Resort)

If none of the above solutions work, consider a factory reset as a last resort. This will revert your TV to its default settings, which can sometimes resolve persistent issues. However, a factory reset will erase all your customized settings and downloaded apps, so use this option sparingly.

  • Performing a Factory Reset: Philips Roku TV models vary in how to reset. Factory reset instructions are available in your TV’s user manual or Philips’ support website.

Preventing Future Sound Issues

Now that you’ve resolved the no sound issue, it’s a good idea to take some preventive measures to avoid similar problems in the future: 

  • Regularly update your TV: Keep your Philips Roku TV’s firmware current. Manufacturers often release updates to improve performance and address known issues.
  • Check cables: Inspect your HDMI and audio cables for wear and tear. Replace any damaged cables to maintain a reliable connection.
  • Clean your TV: Dust and debris can accumulate in and around your TV’s speakers, affecting sound quality. Use a soft, lint-free cloth to clean the speakers and the TV’s exterior gently.
  • Invest in surge protection: Power surges can damage your TV’s internal components. Consider using a surge protector to safeguard your TV from electrical fluctuations.
  • Use compatible accessories: When adding external devices like soundbars or gaming consoles, ensure they are compatible with your Philips Roku TV. Check the manufacturer’s recommendations for optimal performance.


What should I do without sound on my Philips Roku TV?

 A: Start by checking the TV’s volume settings and the mute button on the remote, and ensure the correct HDMI input is selected. Confirm external speakers are connected and powered.

Can a faulty HDMI cable cause no sound on my Philips Roku TV?

 A: A damaged or loose HDMI cable can lead to sound problems. Ensure your HDMI cable is securely connected and in good condition, or replace it with a functional one.

How do I fix sound issues if the HDMI cable is fine?

A: Verify the TV’s audio output settings to ensure it’s set to use the TV’s built-in speakers or the correct external audio device.

Will software updates resolve sound problems on my Philips Roku TV?

A: Software updates can fix audio issues caused by software glitches. Check for available updates and install them to resolve sound problems.

What’s the last resort if none of the troubleshooting steps work?

A: If all else fails, consider performing a factory reset. Be aware that this action will reset your TV to default settings, so back up important data and settings before proceeding.


Encountering sound issues with your Philips Roku TV can be frustrating, but following the proper troubleshooting steps can often resolve the problem. 

But if all else fails, consider seeking help from Philips customer support or a technician. Are you ready to regain sound and enjoy uninterrupted entertainment? 

Hey, I'm Salma, the tech enthusiast and blogger. I adore exploring diverse technologies and uncovering their secrets. I'm all about sharing solutions to tech challenges and keeping the innovation spirit alive.

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