How to Fix Hisense TV Stuck On Logo? [Step By Step Guide 2023]

Is your Hisense TV stuck on logo screen, leaving you perplexed? Discover potential reasons behind this snag, from software glitches to startup issues. Our guide presents practical solutions, including forced restarts, firmware updates, and factory resets to help you reclaim your entertainment oasis. 

It’s all about pixels, pathways, and bringing back the fun! So, grab your remote because we’re about to unstick the stuck and dive into the world where tech meets TV tales.

How to Fix Hisense TV Stuck On Logo?

I picked five methods to address the pesky issue of a Hisense TV stubbornly stuck on its logo screen. When your entertainment gateway encounters this roadblock, frustration can set in. 

These solutions will guide you through the maze of troubleshooting, offering a clear path to uninterrupted streaming. 

Hisense tv with solutions to fix logo stuck

Method 1: Force Restart

Unplug the TV: Your Hisense TV is stuck on the logo, and frustration starts creeping in. The first step to break free from this glitch is surprisingly simple – unplug the TV from its power source. Wait patiently for about a minute; this allows the TV’s internal components to reset themselves.

Plug It Back In: After the wait, plug your TV back in and power it on. This brief disconnection has already done the trick. The logo screen could fade into the rearview as your TV boots up typically. It’s almost like giving your TV a moment to catch its breath!

Short Steps:

  1. Unplug the TV.
  2. Wait for a minute.
  3. Plug the TV back in.
  4. Power it on and check for the logo screen.

Method 2: Update Firmware

Access Menu: Sometimes, a simple software update can work wonders. You’re in business if your TV passes the logo screen and you can access the main menu.

Find Settings: Look for an icon resembling a gear– your gateway to the TV’s settings. Usually, you can navigate through these options using your remote control.

Check for Updates: Visit the settings menu for “Software Update” or “System Update”. Follow on-screen directions to download and install updates.

Restart: After updating, restart your TV. This ensures that the new software takes effect properly. Check if the logo issue bids adieu!

Short Steps:

  1. Access the main menu.
  2. Find the settings icon (gear).
  3. Look for “Software Update” or similar.
  4. Download and install updates.
  5. Restart the TV and observe the logo screen.

Method 3: Factory Reset

Access Menu: If you are navigating past the logo, you’re on the right track. Head to the TV’s main menu – you’ll dive into settings soon.

Find Settings: In the main menu, spot the “Settings” or “Setup” option. A cogwheel icon usually represents it.

Backup (If Possible): If your TV allows it, consider backing up your essential settings or data. This step will save you from having to reconfigure everything later.

Perform Factory Reset: Inside the settings menu, you’ll find the magical “Factory Reset” or “Restore to Default” option. Confirm your choice and let the TV do its thing. Be patient, as this process might take a bit.

Initial Setup: After the factory reset, your TV will guide you through the initial setup process – language selection, network setup, etc. It’s like giving your TV a fresh start.

Short Steps:

  1. Access the main menu.
  2. Find the settings option.
  3. Backup necessary settings if possible.
  4. Perform a factory reset.
  5. Complete the initial setup.

Method 4: Contact Hisense Support

Contact Hisense: If your logo screen ordeal persists, it might be time to enlist expert help. Visit the official Hisense website to find their customer support contact information.

Explain the Issue: Reach out to their customer support team and explain the issue in detail. They’re trained to guide you through troubleshooting steps tailored to your TV model.

Short Steps:

  1. Visit Hisense’s official website.
  2. Find their customer support contact.
  3. Explain the issue in detail.
  4. Follow their troubleshooting guidance.

Method 5: Check for Hardware Issues

Inspect Cables: A loose cable could be the culprit behind the logo screen freeze. Double-check all connections – HDMI, power, and any other devices connected.

Test Other Devices: Try connecting a different device to the same port to rule out HDMI port issues. This helps you determine whether the problem is with the TV or the device.

Professional Help: If no software solutions work or you suspect a hardware issue, seek professional help. Technicians can diagnose and fix complex hardware problems.

Short Steps:

  1. Check all cable connections.
  2. Test another device in the same port.
  3. Consider seeking professional help for hardware issues.

Tips to Prevent Future Issues:

Maintaining a hiccup-free Hisense TV experience goes beyond fixing the immediate glitch. Here are some proactive measures to ensure your TV stays logo-free:

  • Regular Firmware Updates: Like your smartphone or computer, your TV’s software needs updates. Check for firmware updates regularly and install them. These updates often contain bug fixes and optimizations that can prevent future issues, including logo freezes.
  • Mindful App Installations: While apps can add tons of functionality to your TV, they can clash, leading to unexpected problems. Stick to downloading apps from trusted sources and be mindful of compatibility. If you notice any app causing trouble, consider uninstalling it.
  • Safe Shutdown: Always power off your TV correctly using the remote control or the power button. Avoid directly unplugging it, as this can lead to issues.
  • Proper Ventilation: Ensure your TV has sufficient space around it for proper airflow. Overheating can lead to various performance problems, so give your TV room to breathe.

Integrating these habits into your TV routine allows you to enjoy a seamless and trouble-free entertainment experience on your Hisense TV. Remember, a little prevention now can save you a lot of troubleshooting later!


Why is my Hisense TV stuck on the logo screen?

Answer: A stuck logo often results from software glitches or incomplete startups. These issues can interrupt the TV’s normal boot process.

How do I force restart my Hisense TV?

Answer: To force restart, unplug the TV from power, wait for a minute, then plug it back in and power it on. This simple action can resolve minor glitches causing the logo to freeze.

What should I do if a forced restart doesn’t work?

Answer: If the logo issue persists, update your TV’s firmware. Navigate to settings, find “Software Update,” and follow the prompts. A firmware update can address underlying problems.

Is a factory reset safe? Will I lose my data?

Answer: A factory reset can resolve persistent issues but will erase all personal data and settings. Back up important data before performing a reset.

When should I seek professional help?

Answer: If different troubleshooting methods fail or you suspect hardware difficulties, contact Hisense customer care or a professional technician for diagnosis and repair.


Fortunately, this troubleshooting guide lets you address this issue. From force restarts to firmware updates and expert assistance, you’ve got a toolkit to navigate the glitch. 

So, the next time your TV decides to play logo freeze, remember you’re the troubleshooter. Will you rise to the challenge and bring your entertainment back to life?

Hey, I'm Salma, the tech enthusiast and blogger. I adore exploring diverse technologies and uncovering their secrets. I'm all about sharing solutions to tech challenges and keeping the innovation spirit alive.

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